Privacy Policy

Privacy Policy

Please read our privacy policy to understand how your Personally Identifiable Information is collected, used, protected or otherwise handled in accordance with our website.

What personal information does Fluency Tutors collect from visitors to our website?

When registering on the Fluency Tutors website, you may be asked to enter your name, email address, phone number and other details.

When does Fluency Tutors collect information?

Fluency Tutors collects information when visitors register, subscribe, or fill out a form or enter information on the site.

How does Fluency Tutors use this information?

Fluency Tutors may use the information collected in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with your requests

How does Fluency Tutors protect visitor information?

All sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology. Fluency Tutors implements a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Personal information is contained behind secured networks and is only accessible by a persons who have exclusive access rights to such systems where information is maintained and kept confidential.

Does Fluency Tutors use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if allowed) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies are used to help understand your preferences based on previous or current site activity. This enables Fluency Tutors to provide improved services. Fluency Tutors also uses cookies to help compile aggregate data about site traffic and site interaction so that better site experiences and tools can be offered in the future.

Users can choose to have their computer warn them each time a cookie is being sent, or completely turn off all cookies through browser settings. Since browsers differ it is recommended to go to the browser’s Help Menu to learn the correct way to modify cookies.

What happens if users disable cookies?

If users turn cookies off, some of the features that make the site experience more efficient may not function properly. 2

Third-party disclosure

Fluency Tutors does transfer “Personally Identifiable Information” to outside parties for the purposes of employment. Fluency Tutors may also release information when it is appropriate to comply with the law, enforce site policies, or protect Fluency Tutors’ or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, and at the discretion, Fluency Tutors may include or offer third-party products or services on the website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. Fluency Tutors collects email addresses to send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM, Fluency Tutors agrees to:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of the business or site headquarters
  • Monitor third-party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly

To unsubscribe from receiving ALL correspondence, please email:
admissions@fluencytutors.com

Contacting Us

Any questions regarding this Privacy Policy may be sent to:

Fluency Tutors Recruitment and Training Inc.
305-1011 Beach Avenue
Vancouver, British Columbia, Canada
V6E 1T8
+1 204-721-0287

Or by emailing  Jacqueline Smith

Last Edited: 2019-08-08

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