Program and Course Refund Policy
Our refund and cancellation policy applies to all FLUENCY TUTORS online Programs & Courses.
How to cancel your enrollment:
To cancel your enrollment in a course, all students must email firstname.lastname@example.org between the hours of 8:00 am to 8:00 pm PST (Pacific Standard Time), Monday to Friday.
Refunds for students who choose to withdraw prior to the course start date:
A student may cancel his/her registration up to 4 days prior to the start date and be eligible for a full refund of tuition. Refunds will be processed within 10 days of the email confirmation.
Refunds for students who choose to withdraw from an online course on the start date or within the first three (3) days from the course start date:
If a student withdraws from his/her course within the first 3 lesson days of the course start date, a full refund will be provided for the cost of tuition paid. Refunds will be processed within 10 days of the email confirmation.
Policy for students who choose to withdraw 3 days after the course start date or later:
If a student withdraws from his/her course after the first 3 days after the course start date or later, the student must pay the full course fee, and no refund will be provided.
For refunds contact: